Get in Touch With Us
Got a question about something you have read on theinvitationboutique.co.uk, spotted an error, or want to flag an issue with one of the sites we cover? This page explains how to reach our editorial team and what we can and cannot help with.
How to Reach the Team
Email is the best way to get in touch with us. Write to [email protected] and a member of the editorial team will read your message personally. We aim to reply within two working days, though this can stretch during particularly busy periods.
To help us answer quickly, tell us upfront what your message concerns — for example, a specific casino review, a bonus term you found confusing, or a factual correction. A clear subject line saves everyone time.
What You Can Contact Us About
- Questions about our content — If a review, comparison table or guide leaves something unclear, including how we cover casinos not on GamStop, ask us directly and we will clarify.
- Corrections — Casino offers, wagering terms, payment methods and licensing details change often. If you notice something on our site that looks out of date compared with what a casino now advertises, please tell us.
- Feedback on rankings — We are open to hearing why you agree or disagree with how a site is positioned on our trusted non GamStop casinos list, though we do not adjust rankings on request.
- Editorial or partnership enquiries — If you represent a casino brand, an affiliate network or another publisher and want to discuss working with us, explain who you are and what you have in mind.
- Support and safer gambling concerns — If you or someone you know is struggling with gambling, let us know in your message. We can point you towards GamCare and other independent support organisations, though we are not a support service ourselves.
What We Cannot Do By Email
We are an independent research and review site, not a casino operator. That means there are limits to what we can resolve directly:
- We cannot access, verify or manage your account with any casino featured on this site.
- We cannot process withdrawals, refunds or bonus credits on a casino's behalf.
- We cannot intervene in a dispute between you and a casino, though we can point you towards a brand's own complaints procedure or a relevant licensing authority if one applies.
- We cannot offer personal financial or legal advice about gambling activity.
If your enquiry concerns a specific transaction, deposit or withdrawal, the casino's own customer support team is best placed to help, since they hold your account details and transaction history.
Why Accuracy Matters to Us
Every review on theinvitationboutique.co.uk reflects research carried out on a given date, and details such as welcome offers, wagering requirements, and payment options can change without notice. When readers flag a discrepancy, we check it against current casino terms and update the page where warranted. This is one of the main reasons the contact route exists: it keeps our coverage of sites such as Betmica, Kikibet and the other operators we review as current and useful as possible.
Before You Write In
A few checks can save you time waiting for a reply:
- If your question is about a specific casino's bonus terms, check the offer details listed alongside that casino first, since minimum deposits, wagering requirements and expiry dates are usually stated there.
- If you are unsure whether a casino accepts UK customers or holds a licence relevant to Great Britain, our guide to trusted non GamStop casinos explains what to look for.
- If you are self-excluded through GAMSTOP or considering it, contact GAMSTOP or GamCare directly for the fastest, most authoritative guidance — our team can point you in the right direction but is not a substitute for those services.
What Happens Once You Send a Message
Every message is read by a real person, not an automated system. We will confirm receipt where appropriate and follow up with a substantive answer rather than a generic acknowledgement. If your query needs input from more than one person on the team, we will let you know if it is likely to take longer than our usual two-working-day target.
We appreciate the time readers take to write in, whether it is a correction, a question or simply feedback on how useful you found a page. It genuinely shapes what we cover and how carefully we check it.